Privacy Policy

1. Information We Collect
We process personal data when you:

• Create an account
• Make a purchase
• Subscribe to emails
• Contact customer service
  This includes name, address, payment details, and browsing behavior.

2. Purpose of Processing
Your information helps us:

• Process and fulfill orders
• Improve our products/services
• Personalize your experience
• Prevent fraud
• Comply with legal obligations

3. Legal Basis
We rely on:

• Contractual necessity (order fulfillment)
• Legal compliance (tax regulations)
• Legitimate interests (website optimization)
• Consent (for marketing communications)

4. Data Sharing
We may disclose information to:

• Payment processors (Stripe, PayPal)
• Shipping carriers (FedEx, DHL)
• IT service providers
• Legal authorities (when required)

5. International Transfers
For global operations, we implement:

• Standard Contractual Clauses
• Adequate protection measures

6. Data Retention
We retain personal data:

• For active customers: 3 years after last interaction
• For order records: 7 years for tax purposes
• Until consent withdrawal (for marketing data)

7. Your Rights
You may request to:

• Access your personal data
• Correct inaccurate information
• Delete your data
• Restrict processing
• Object to processing
• Data portability
  Exercise rights via our Data Request Portal

8. Cookies & Tracking
Our website uses:

• Essential cookies (site functionality)
• Performance cookies (analytics)
• Marketing cookies (with consent)
  Manage preferences via Cookie Settings

9. Data Security
We implement:

• 256-bit SSL encryption
• Regular security audits
• PCI-DSS compliance
• Access controls

10. Children’s Privacy
We do not knowingly collect data from children under 13.

11. Policy Updates
We may modify this policy. The current version will always be posted here.

For privacy inquiries, contact our Data Protection Officer

Last Updated: [Month/Year]